Privacy Policy
Welcome to Encanto Cosmetics (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.encantocosmetics.com or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal and non-personal data to provide you with smooth purchasing and browsing experiences.
a. Personal Information
- Full Name
- Email Address
- Phone Number (if provided)
- Address & Location information (for delivery)
b. Photos & Media
We may collect or request access to photos uploaded by users (e.g., for product reviews, skin analysis tools, or profile images).
c. Location Information
- Approximate or precise location (for delivery, offers available in your region, or fraud prevention)
- You may disable location access anytime through your device or browser settings.
d. Payment Information
- Transaction details
- Billing information
- Order history
Note: We do not store your full card details. Payments are processed securely through trusted third-party payment gateways.
e. Automatically Collected Data
- Device information (IP address, browser version, OS)
- Cookies & usage analytics
- Log data, crash reports, and performance metrics
How We Use Your Information
- To process and deliver your orders
- To send confirmations, invoices, or updates
- To personalise your shopping experience
- To improve website performance and product offerings
- To verify identity and prevent fraudulent activities
- To provide customer support
- To show relevant ads or promotions
- To comply with legal requirements
How We Share Your Information
We do not sell or rent your personal data to any third parties. We may share your information only with:
- Trusted service providers (payment gateways, delivery partners, hosting providers)
- Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)
- Legal authorities, if required
- Third-party integrations necessary for website functionality
All partners follow strict data protection standards.
Cookies & Tracking Technologies
- Save user preferences
- Analyse website traffic
- Improve experience
- Run personalised advertisements
You can modify cookie settings through your browser.
Data Retention
- Fulfil orders
- Provide customer service
- Comply with legal obligations
You may request deletion of your data anytime.
Security of Your Information
- SSL encryption
- Secure servers
- Restricted database access
- Frequent monitoring
Despite our efforts, no system is 100% secure, and we cannot guarantee absolute safety.
Children’s Privacy
Encanto Cosmetics does not knowingly collect personal data from children under 13. If we learn that such data has been submitted, we delete it promptly.
Your Rights
- Access your personal data
- Request corrections
- Delete your data
- Opt out of marketing communications
- Withdraw consent for location or photo permissions
- Request details of stored data
To exercise your rights, contact us at sales@encantocosmetics.com
Third-Party Links
Our website may contain links to other sites not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies separately.
Policy Updates
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date. Continued use of our services means you accept these changes.
Contact Us
- Email: sales@encantocosmetics.com
- Company Name: Encanto Cosmetics